Terms and condition of use
orders on the website -sellerie faras store require consultation and prior acceptance of the following terms and conditions.
Consequently, the consumer is fully aware that its agreement on the content of these conditions does not require the signature of this document, to the extent the customer wishes to order online the products presented within the framework of the shop website . The consumer has the option to save or print these terms and conditions , provided that both saving and editing of this document are the sole responsibility.
General conditions of sale are as follows:
Article 1: Entirety
These terms represent all obligations of the parties. In this sense , the consumer is deemed to accept without reservation all the provisions contained in these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these terms and conditions .
These terms are intended to define the rights and obligations of the parties under the online sale of goods and services offered by tack faras the consumer.
Article 3 : Contractual Documents
This contract contains the following contractual documents, presented in descending order: these terms and conditions , the purchase order. In case of conflict between the provisions contained in the documents of different ranks, the provisions of the document of a higher precedence .
Article 4 : Entry into force - length
These conditions come into force on the date of acceptance of the order. These conditions are concluded for the duration necessary for the provision of goods and services purchased, until the expiry of the guarantees owed by faras upholstery
Article 5: Electronic Signature
The "click " of the consumer on the validation of the order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6 : Order Confirmation
The contractual information will be confirmed via e- mail no later than at the time of delivery or otherwise, to the address specified by the customer in the order form.
Article 7 : Proof of the transaction
The records stored in computer systems faras upholstery in conditions of reasonable safety , will be considered proof of communications , orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8 : Product Information
8-a: The faras upholstery has on its website to sell products with the characteristics required to comply with Article L 111-1 of the Consumer Code , which provides the possibility for the potential consumer to know before taking final order the essential characteristics of the products they wish to buy.
8-b : Offers presented by faras upholstery are valid only within the limits of available stocks.
8-c : The information , photographs of all products are given as indicative . They were given to us by the manufacturers and suppliers. Tack faras store can not be held responsible for differences between the extras indications on the site and actual products .
Article 9 : Prices
The prices listed in the catalog are priced in euros taking into account the French VAT applicable on the date of the order, any rate change will be reflected in the price of goods or services.
Faras the upholstery reserves the right to modify its prices at any time, except that the prices listed in the catalog on the day of the order shall be applicable only to the Buyer .
Prices include the cost of order processing , but do not include shipping and delivery . Payment of the full price must be made when ordering . At no time , payments can not be considered as a deposit or deposits.
All orders are invoiced in euros and payable in euros. For deliveries outside mainland France , any customs fees or local taxes are the responsibility of the recipient.
Article 10 : Payment Methods
To set the order , the consumer has, at its option, all the payment methods specified on the site. The consumer guarantees faras upholstery that has the required permission to use the method of payment chosen by him during the validation of the order . Faras the upholstery reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card the officially accredited or in case of nonpayment. Faras the upholstery specifically reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is currently being administration.
Payment by Credit Card or Paypal
- Credit cards are checked during the validation of the order flow and the day thereof .
- For payments in one time : the date of the order , credit cards are charged the full amount of the same order in the case of a partial shipment of goods .
- In case of total or partial refund , the amount of amounts due is credited directly to the account of the buyer's credit card .
Cheques should be made payable to harness faras and be sent together with the printed order form to:
Sellerie - faras
17 rue Arago
Payment by check or by bank transfer must be received within 30 days of the order date , after that the order will be permanently canceled.
You can make your payment by bank transfer or international standard . Send your inquiry by email to the faras upholstery send you bank details .
Article 11 : Availability of products and delivery
Product availability and delivery times are indicative only .
In case of unavailability of the ordered product , especially because of our suppliers, the consumer will be informed at the earliest and will be able to cancel the order by request on plain paper , by email or by phone. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment , or exchange the product and / or colors.
Delivery times are not guaranteed , they are indicative . We can not be held responsible for delays in delivery of our carrier or mail.
Faras the upholstery is discharged from its obligation to deliver in a timely manner in cases of force majeure such as strikes his usual personnel carriers , fire, flood ...
All items ordered and not delivered are kept in order. In case of incomplete delivery, all items not shipped are charged but may be canceled and / or refunded upon request.
Article 12 : Delivery
The products are delivered to the address specified by the customer on the order form and only in France . The consumer is responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier on the delivery . Saddlery store faras may emerge from any liability if this procedure was not followed.
Regarding shipping, we mainly work with French post and its International Colissimo service which can deliver worldwide .
Sellerie - faras store can deliver you wherever you want : at home, in the near , at your place of work ... do not forget in this case clearly specify the address on your order form.
Article 13 : Delivery problems due to carrier
In case of dispute , the recipient can establish (recommended within 3 days of receipt of the delivery note or letter ) or reserve a claim with the carrier and send its reserves by registered letter within 48 hours :
Sellerie - faras
17 rue Arago
42300 Roanne, France
Article 14: Delivery errors
14 -a: The consumer must make to tack faras the same day delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or quality compared to the information on the order form . Any claim made after this time will be rejected.
14-b : The formulation of this claim to the faras upholstery can be made: by phone at 0624945352du Monday to Friday from 14 to 16h or by sending us an email with your contact information to email@example.com and object your claim specifying the reference of the order.
14 -c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the tack faras any responsibility towards the consumer.
14 -d : Upon receipt of the complaint, the faras upholstery assign a number of exchange of the product ( s) concerned (s) and communicate by e -mail , fax or telephone to consumers . The exchange of a product can take place only after the allocation to the consumer an exchange number that the approach outlined above.
14th: In case of error of delivery or exchange any product for exchange or refund must be returned to the faras upholstery in its entirety and in its original packaging , at the expense of the purchaser, in Colissimo recommended at the following address:
Sellerie - faras
17 rue Arago
42300 Roanne, France
To be accepted, any return will be reported in advance . The return postage is the responsibility of the faras saddlery, except in cases where it would prove that the product does not match the original declaration made by the consumer in the back.
Article 15 : Product Warranty
Each item is sold with a guarantee provided by the bill. It is therefore recommended to keep it. Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978 , the provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold . The consumer is expressly informed that the faras upholstery is not the producer of some products featured in the website within the meaning of the law n ° 98-389 of 19 May 1998 concerning liability for defective products . Accordingly Guarantee of items sold on the site www.sellerie - faras -store.com is limited to that of the manufacturers. In case of non- observance of the normal conditions of use or breach by User Manual or prescription maintenance items.
Products manufactured by faras upholstery are warranted for one year L
against hidden from the date facturation.Si a manufacturing defect is detected defects , the warranty is only for the replacement or repair of defective parts and taking account of the use which has already been done . In this respect, the upholstery Faras can not be held liable for injuries to personnel or animals and damage whatsoever , arising from the use of products purchased or upholstery Faras on the website .
Article 16: Right of retraction manufacturing is detected, the warranty is only in the
The consumer has a period of 14 (fourteen) days to return , at its expense , the products do not suit him . This period starts from the date of delivery of the customer's order . If this period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to the Service Request faras upholstery: priority by phone at +33 624945352 , Monday to Friday from 14h to 18h or by sending us an email with your contact information to firstname.lastname@example.org and subject of your claim specifying the reference of the order. The product must be returned in Colissimo at the expense of consumers :
Sellerie - faras
17 rue Arago
42300 Roanne, France
We will only accept products returned in their entirety, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is without penalty , except for return shipping costs . Assuming the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product . In the case of an exchange, the re- shipment will be at the expense of consumers .
In case of exercising the right of withdrawal, the faras upholstery will make every effort to reimburse the consumer within 15 days. However, given the technical nature of products sold , this period may be extended to 30 days , especially when the product needs a technical audit ( see products to be tested in advance) . The customer will then be refunded by crediting his bank account ( secure transaction) if paid by credit card or by check in any other case .
Article 17 : Force Majeure
Neither party has breached its contractual obligations, insofar as their execution is delayed , hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances , outside parties , unpredictable , unpreventable, independent of the will of the parties and can not be prevented by them, despite all reasonable efforts. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware . Both parties will then , within a month, unless unable due to force majeure , to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as cases of force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French: blockage of means of transportation or supplies , earthquakes , fires, storms , floods, lightning cessation of telecommunications networks or specific to telecommunication networks to external customers problems.
Article 18: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court , other provisions shall remain in full force and scope.
Article 19: No Waiver
The fact that one party not to claim a breach by the other party of any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement in question .
Article 20 : Title
In case of difficulty in interpretation between any of the titles at the head of the clauses, and any clauses, the titles will be declared nonexistent .
Article 21 : Applicable law
These terms and conditions are subject to French law. This is for the fund rules as to the rules of form . In case of dispute or claim, the consumer will apply primarily to the faras upholstery for an amicable solution. In a second time and in case of appeal, the consumer may file a complaint with the district court .
Article 22 Data Protection
The information requested from the consumer is required to process the order and will be communicated to the contractual partners faras upholstery involved in the framework of the execution of this command. The consumer can write to Sellerie - faras upholstery whose coordinates are within proprietary notices contained within the website , to oppose such disclosure or to exercise their rights of access, rectification against information concerning and contained in the files of the faras saddlery, as provided by the law of January 6, 1978 .
Article.23 . : Personal Data
Sellerie - faras the upholstery undertakes not to disclose the information recorded by its customers on the website internet.Tout user who posted about this site directly or indirectly nominative may ask for the update, deletion of personal information about them by making a request through the contact form.